Refund Policy

Last updated: [Insert Date]

1. Digital Product Notice

Lightroom AI Metadata Plugin is a digital software product delivered electronically.

By purchasing a license, you acknowledge that:

  • The product is intangible and cannot be physically returned
  • Access to full functionality is granted immediately upon activation
  • Usage of the software constitutes acceptance of this Refund Policy

Because of the nature of digital software, refunds are subject to the conditions below.

2. Refund Eligibility Window

Refund requests must meet both of the following conditions:

  1. The request is submitted within 7 calendar days from the original purchase date.
  2. The license has been used 10 or fewer metadata generations in total.

If either condition is not satisfied, the purchase is no longer eligible for refund.

3. Usage-Based Limitation

The plugin includes internal usage tracking for generation activity.

If the license has been used more than 10 generations, the product is considered materially consumed, and refunds will not be granted.

Usage is determined solely based on internal system records.

4. Non-Refundable Circumstances

Refunds will not be issued under the following circumstances:

  • The request is submitted after 7 days from purchase
  • Usage exceeds 10 generations
  • The software functions as described but does not meet subjective expectations
  • Change of mind after active use
  • Failure to read product description or system requirements
  • Technical issues caused by unsupported environments
  • Violation of license terms

5. Trial Availability

A limited trial (if offered) is provided so users may evaluate functionality before purchase.

Purchasing a license indicates that the user has chosen to proceed beyond the evaluation stage.

6. Refund Process

Eligible refund requests must be submitted via:

[Insert Contact Email or Support Form Link]

Approved refunds will be processed through the original payment method.

Processing times depend on the payment provider and financial institution.

7. Chargebacks

Initiating a chargeback without first contacting support may result in:

  • Immediate license suspension
  • Permanent account restriction

We encourage users to contact support to resolve concerns before initiating disputes.

8. Policy Updates

This Refund Policy may be updated at any time.
The version published at the time of purchase governs that transaction.